There’s no avoiding the reality that we’re in a tough economic cycle laden with global and local uncertainty. Since 2020, the manufacturing sector has undergone a period of unprecedented change. Multiple overlapping – and largely unpredicted – macro-level shocks have combined to create a radically changed world. A recent report from SYSPRO shows that Africa […]
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Universal Plywoods (UP) has added four Serco-built curtainsider trucks to its fleet after testing a prototype and being highly impressed with the results. UP and Serco enjoy a fruitful 12-year partnership which started following product testing and collaborative design consultations between the companies’ technical teams which resulted in Serco’s selection of UPM’s WISA-coated birch plywood […]
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The telecommunications space evolves rapidly, and the skills for this industry are in global demand. This can make it a challenge for telecommunications companies to not only identify but also attract the right talent. To keep pace, internal upskilling is critical, but this in turn can only be achieved with the right people in place. […]
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In the fast-paced world of contact centres, where each interaction is a chance to sell and encourage customer loyalty, one key element emerges as a game-changer: self-discipline. “Amidst the pressures and targets that are characteristic of the industry, developing a culture of self-discipline among agents boosts sales productivity and seamless debit order collections at the […]
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