Blog

Loyalty programmes have been a mainstay of customer retention strategies for hundreds of years. Yes, you read that correctly. The first recorded customer loyalty programme dates back to 1793 when an American merchant handed out copper coins to repeat customers. A far cry from the digital engagement of today where technology has transformed loyalty. In […]

Skills Development has the power to transform individuals and companies. And, the eight-year partnership between Daly Credit Corporation and EduPower Skills Academy clearly illustrates this. These two companies have woven essential skills into the fabric of Daly’s operations, elevating the workforce and helping to combat youth unemployment. Their unwavering commitment to inclusive growth has raised […]

The highest number of data compromises tracked by the Identity Theft Resource Center (ITRC) was 1,860, impacting around 300 million people in 2021. Until 2023. The ITRC tracked 3,205 data compromises affecting 353,027,892 individuals at a 72% increase on 2021’s numbers. The hackers are getting in. Which means companies need a strategy to get them […]

The Western Cape Government’s 11th Annual Smart Procurement Conference saw 500 provincial and municipal officials and suppliers meet to learn, share knowledge and network. The event’s key focus areas included strategic procurement and public-private partnerships, and the conference explored how these can enhance infrastructure delivery and build strong, sustainable communities. Attendees at this important event […]

Artificial Intelligence (AI) is rapidly becoming embedded in our everyday lives, from the apps we use, to search engines, facial recognition, smart devices in our homes, and more. However, while AI has many applications and benefits, and businesses are exploring its use in a variety of ways, there is also a level of risk involved, […]

Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. As pioneers in global omnichannel communications, Infobip is leading the market with innovative solutions. As consumers look for a deeper connection with the brands they buy from, […]

Futuroad Expo, Africa’s premier trade fair for the truck, bus and commercial vehicle sector, is gearing up for its upcoming event taking place from 19 to 21 November 2024 at Nasrec Expo Centre, Johannesburg. Organisers are expecting an increase in visitors from across Sub-Saharan Africa, building on the attendance seen in 2023. “Just over 6,000 […]

A wise man once said, “Leadership is unlocking people’s potential to become better.”  Effective leadership is crucial for the success of any organisation and leaders have several outputs that are expected of them. Ineffective leadership can, however, cost companies more than just morale.  According to global analytics and advisory firm Gallup, 24 % of employees […]

Serco has completed and delivered ten multi-mode trailers to a leading South African beverage transporter, with more in the pipeline. The multi-mode designed trailer is a new offering from Serco and refers to having the capability to load and off-load the vehicle from the side and the rear. Serco CEO Clinton Holcroft says the completed […]

Since data is an organisation’s most valuable asset, most enterprises aim to activate their data to offer insights and value to their business. However, to do this effectively, they must be able to access, manage, mobilise   protect, and secure the data. In a very legacy-heavy IT world, data lives everywhere, with vast quantities of data […]