Owners of small- to medium sized businesses must wear many hats … one of them being able to attract and retain quality talent. According to Stats SA, approximately 68% of South Africa’s labour force falls within the Gen Y (Millennials) and Gen Z age brackets. So how do SMEs find the best that our Youth […]

In an increasingly tight economy, businesses across the globe are unfortunately cutting costs to secure their survival. Slashing expenditure is the order of the day, but the problem with cutting costs and choosing the cheapest service provider is that it usually ends up costing the company more in the long run. Here, the adage, “you […]

The vulnerability of South Africa’s primary road network to severe flooding and climate change-related incidents has been thrust into the public domain in recent months. The devastating floods in KwaZulu-Natal not only contributed to the unfortunate deaths of more than 450 people but also caused immeasurable damage to vital transport infrastructure. This should raise concerns […]

Never has there been a better time to deploy an Enterprise resource planning (ERP) solution than right now. However, as knowledge of this business software has grown so too have the ERP misconceptions, which often reflect trade-offs and constraints that applied in the early days of ERP systems. Today, it is difficult to imagine a […]

Companies need to ensure greater customer experiences by powering end-to-end customer engagements across the entire customer journey to stay ahead of the competition. Customer experience is critical for companies to differentiate themselves now more than ever. The rise of varying technologies has caused many companies in the Business to Business (B2B) and Business to Consumer […]

Environmental, Social and Governance (ESG) has fast become one of the top considerations for companies, as the pressure from regulators, politicians, investors and consumers mounts. Measuring the environmental impact and efforts to increase sustainability in operations, investors are prioritising ESG as a consideration when making investment decisions, while consumers are also becoming increasingly aware of […]

The Employment Equity Act and Skills Development Act will not be enough to save businesses from failure if training and upskilling are only approached from a compliance perspective. Owners, leaders and managers must commit to training their staff with a view to gaining competitive advantage. Research from Mckinsey and Manpower Group shows that training must […]